Your Privacy
Last updated: 01 January 2026
Waliwise respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us about our accountancy outsourcing and practice support services.
1. Who We Are
Waliwise provides accountancy and back-office support services to UK accountancy practices, including bookkeeping, VAT, accounts, tax, payroll, CIS and related administrative support.
For the purposes of applicable data protection legislation, Waliwise is responsible for handling personal information collected through this website.
2. Information We May Collect
Depending on how you interact with our website, we may collect information such as:
- Your name
- Business or company name
- Email address
- Telephone number
- Job title or professional role
- Information you provide through our contact or enquiry forms
- Details of your enquiry or communication with us
- Technical information such as IP address, browser type, device information and website usage data
- Information collected through cookies and similar technologies
We do not ask website visitors to provide sensitive personal information unless it is genuinely necessary for a specific service.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and requests for information
- Communicate with you about our services
- Provide or arrange services you have requested
- Understand your requirements and prepare proposals or quotations
- Improve our website and services
- Maintain website security and prevent misuse
- Keep appropriate business and communication records
- Comply with legal and regulatory obligations
- Send relevant marketing communications where we have a lawful basis to do so
We will only use personal information where we have an appropriate legal basis under applicable data protection law.
4. How We Collect Information
We may collect information when you:
- Complete a contact or enquiry form
- Email or telephone us
- Request information about our services
- Communicate with us through our website
- Browse or use our website
- Otherwise voluntarily provide information to us
5. Sharing Your Information
We do not sell, rent or trade your personal information.
Where necessary, we may share information with trusted service providers who help us operate our website and business. These may include website hosting providers, email providers, website analytics providers, communication platforms and other technology or service providers.
We may also disclose information where required by law, regulation, court order or other legitimate legal requirement.
Where we work with third-party service providers, we take reasonable steps to ensure that personal information is handled appropriately and securely.
6. International Data Transfers
Some technology and service providers we use may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection requirements.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including where necessary to meet legal, accounting, regulatory or reporting requirements.
The appropriate retention period may depend on the nature of the information and our relationship with you.
9. Cookies
Our website may use cookies and similar technologies to make the website function properly, understand how visitors use the website and improve the user experience.
Some cookies may be placed by third-party services used on our website.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect how some parts of the website function.
10. Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights including:
- The right to request access to personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information in certain circumstances
- The right to request restriction of processing in certain circumstances
- The right to object to certain processing
- The right to request transfer of your information in certain circumstances
- The right to withdraw consent where processing is based on consent
You also have the right to object to direct marketing.
To exercise your rights, please contact us using the details provided below.
11. Marketing Communications
If we send you marketing communications, you can unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us directly.
We will respect your request to stop receiving marketing communications.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend that you review their privacy policies before providing them with personal information.
13. Children’s Privacy
Our website and services are intended for businesses and professionals and are not directed towards children.
We do not knowingly collect personal information from children through our website.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or privacy practices.
Any updated version will be published on this page with the revised “Last updated” date.
15. Contact Us
If you have any questions about this Privacy Policy, how we handle personal information, or wish to exercise your data protection rights, please contact us:
Waliwise
Email: Hello@Waliwise.com
Website: Waliwise.com
If you are unhappy with how we have handled your personal information, you may also have the right to raise a concern with the UK’s data protection regulator, the Information Commissioner’s Office (ICO).